Terms of service

Terms of Service

Last Updated: 16 June 2026

Welcome to PawViora. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Account Terms

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, remove content, or cancel orders at our sole discretion.

2. Pricing and Payment

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to modify prices at any time without prior notice. Payment must be completed before an order is processed and shipped.

We accept payment through approved payment methods available at checkout. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.

3. Product Descriptions

We strive to ensure that product descriptions, images, specifications, and pricing are accurate. However, we do not warrant that product descriptions or other content on the website are complete, current, or error-free.

Actual product colors and appearances may vary slightly due to screen settings and photography.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Order Acceptance

Placing an order does not guarantee acceptance of that order.

We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, suspected fraud, payment issues, or violations of these Terms.

If an order is canceled after payment has been received, a refund will be processed according to our refund policy.

5. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS] business days.

Estimated delivery times are provided for informational purposes only and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, and logistical disruptions.

PawViora shall not be liable for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information. Additional charges may apply for reshipment due to incorrect address details.

6. Returns and Refunds

Our Returns and Refunds Policy forms an integral part of these Terms.

Customers may request returns, exchanges, or refunds in accordance with our published Return Policy available on the website.

Refund eligibility, processing times, and return conditions may vary depending on the product category and reason for return.

For assistance, please contact us at diveshdogra1234@gmail.com

7. Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose.

  • To violate any applicable laws or regulations.

  • To transmit malware, viruses, or malicious code.

  • To interfere with website security or functionality.

  • To collect personal information of other users without consent.

  • To engage in fraudulent transactions or activities.

  • To infringe upon intellectual property rights.

Any violation may result in immediate suspension or termination of access to our services.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product listings, and website design, is the property of PawViora or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, PawViora, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless PawViora, its directors, employees, affiliates, and service providers from any claims, liabilities, damages, costs, and expenses arising from your violation of these Terms or misuse of the website.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any purchase made through the website shall be subject to the exclusive jurisdiction of the courts located in Shimla, Himachal Pradesh, India.

12. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time. Changes will become effective immediately upon posting on this website.

Your continued use of the website following any changes constitutes acceptance of the revised Terms.

13. Contact Information

For any questions regarding these Terms of Service, please contact us:

Store Name: PawViora
Email: Diveshdogra1234@gmail.com